I'm a low user, isn't this benefitting higher users?
The focus remains on efficient water use by keeping a tiered structure that charges more for inefficient use. In other words, the more you use, the more you pay. It is important, however, to ensure essential indoor water use is affordable for everyone from individuals to larger families. Higher use is not always the result of inefficiency. Often times, it is the result of more household members. For example, it is normal for a family of 4 to use 4 times as much water indoors, which is essential to life, as a household with only 1 person.

Show All Answers

1. Why are rates increasing?
2. Why is the rate structure changing?
3. What is Average Winter Consumption (AWC) and how is it determined?
4. Why did you choose January through March to determine AWC?
5. What is the fixed monthly charge (formerly known as the "service charge")?
6. What is my meter size?
7. Can't I intentionally increase my winter usage to gain a higher tier 1?
8. I'm a low user, isn't this benefitting higher users?
9. What do the rates and fixed monthly charge pay for?
10. Where can I find more information about the 2016 water rates?