What is Average Winter Consumption (AWC) and how is it determined?
Because water used indoors is for cooking, bathing, drinking and hygiene, Denver Water considers this to be essential for human life and assign this the lowest rate. We will calculate indoor use by taking an average of winter consumption (using January - March bills) to determine how much water you need indoors. Each month, the amount of water you use up to your AWC will be charged at the lowest rate per 1,000 gallons. For residential customers, the minimum possible AWC is 5,000 gallons and the maximum AWC is 15,000 gallons.

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1. Why are rates increasing?
2. Why is the rate structure changing?
3. What is Average Winter Consumption (AWC) and how is it determined?
4. Why did you choose January through March to determine AWC?
5. What is the fixed monthly charge (formerly known as the "service charge")?
6. What is my meter size?
7. Can't I intentionally increase my winter usage to gain a higher tier 1?
8. I'm a low user, isn't this benefitting higher users?
9. What do the rates and fixed monthly charge pay for?
10. Where can I find more information about the 2016 water rates?